This 2022 Lucky 31 review is the reflection of my own experience playing on Lucky 31, alongside a few hours of online research and contacting the support team.
You’re about to find out what I’ve learned from it; the hidden features of the platform, its pros and cons, and more useful information.
Ultimately, you should be able to make your decision on whether to play on Lucky 31 or choose another casino.
Let’s do this!
Pros of Lucky 31
There is only a handful of genuine bad reviews about Lucky 31. These negative reviews generally mention: accounts closed, bad player experience, bonus related problems, confiscated funds, cryptocurrency related issues, deposit issues, ID verification, responsible gaming compliance, unhelpful support, unresponsive support, voided bets, withdrawal delays.
Customer Support. —
It won’t take long for you to speak with a customer support team member if you have an issue. Lucky 31‘s staff listen to players, and do everything they can to fix the problem.
VIP Program. —
High rollers will love Lucky 31‘s VIP program. It rewards players with: account manager, dedicated support, frequent exclusive bonuses, gifts sent at home, increased withdrawals limits, birthday bonus, frequent cashback.
Ease of use. —
Lucky 31 offers a platform that you will surely enjoy using.
Theme & Design. —
Overall, Lucky 31 has a theme that should make you enjoy playing on the site.
Mobile Experience. —
You should enjoy every minute of your experience playing on Lucky 31‘s mobile site.
Cons of Lucky 31
Lucky 31 has licensing in Curaçao but not in countries with the strictest licensing criteria. As a result, you should research the site’s online reputation. Check our section “Is Lucky 31 Legit?” for more information.
Lengthy Registration Process. —
I finally completed my registration on Lucky 31 after a few minutes of adding information. This could put off impatient gamers.
Lucky 31 Background
Mobile Technology Marketing B.V.
English, French, German, Finnish
EUR, USD, JPY, AUD
Up to 150 EUR Welcome Package
Is Lucky 31 Legit?
Few Complaints. —
There were only a few legitimate complaints about Lucky 31 that I could find online. Complaints are mostly related to: accounts closed, bad player experience, bonus related problems, confiscated funds, cryptocurrency related issues, deposit issues, ID verification, responsible gaming compliance, unhelpful support, unresponsive support, voided bets, withdrawal delays.
Most Complaints Resolved. —
A high proportion of online complaints have been acknowledged and resolved by Lucky 31.
Lucky 31 License(s)
Lucky 31 Features
Casino products available
Top Casino Games
Excellent Site Navigation. —
If a smart interface is important to you, then, Lucky 31 will tick all the boxes. You will find any games or information you want quickly.
Flawless Performance. —
The site is virtually perfect. You should rarely (if ever) experience bugs or slowdowns.
Cool Design. —
Lucky 31 has a nice, modern design that ensures players enjoy using it.
Brilliant Mobile Experience. —
The mobile version of Lucky 31‘s website is an example for other competitors to follow when providing players with an incredible mobile experience.
Security Features. —
Lucky 31 offers the following security features: 2FA, SSL Encryption.
Interminable Registration Process. —
It takes much longer to register with Lucky 31 than with many other online casinos, where you can start gambling before you even know it.
Up to 150 EUR Welcome Package
Transparent VIP Program. —
I found it simple to read and understand what Lucky 31 wrote regarding its VIP program.
Valuable VIP Program. —
The VIP program of Lucky 31 is pretty attractive. You will often be offered bonuses and fun rewards if you play regularly and/or big amounts.
Some Promotions. —
The number of promotions on Lucky 31 is enough for some players, but not for others.
Average Promotions. —
At times, Lucky 31 provides decent promotions, but it is often disappointing.
No Exclusive Promotions. —
Virtually every promotion I saw on Lucky 31 is a copy of other online casinos.
The maximum payout limit on Lucky 31 is 20000 EUR Per month.
The payout speed on Lucky 31 depends on the withdrawal method used. Check the payment page of Lucky 31 for more information.
Instant Support Help. —
I am delighted by how quickly I found contact information for Lucky 31‘s support staff.
Invaluable Assistance. —
I am delighted with the standard of support provided by Lucky 31‘s agents. They did everything to help and didn’t end the conversation until they knew I was satisfied.
Live chat. —
Available 15 hours a day, 7 days a week.
Before I move forward with my Lucky 31 review, make sure you don’t play on this platform if you reside in one of the following countries:
- Bosnia and Herzegovina
- Papua New Guinea
- Hong Kong
- South Korea
- Netherlands Antilles
- United Kingdom
- United States