In this 2022 Casoo review, I will outline crucial information you must know BEFORE you open an account.

I will provide you with a detailed insight into how this casino works and whether it is worth your time.

I have played extensively on Casoo and will tell you all about its bonuses, ease of use, customer service, and much more.

Let’s get started!

Pros of Casoo

  • Reputation. —

    While Casoo‘s online reputation is far from perfect, it looks to help customers with their complaints.

  • Customer Support. —

    Speaking with Casoo‘s support team and getting your problem solved will not take too much time out of your day.

  • VIP Program. —

    Casoo offers decent benefits for their VIPs, including: free spins, frequent cashback, account manager, increased withdrawals limits.

  • Ease of use. —

    Casoo‘s platform is particularly user-friendly.

     

  • Theme & Design. —

    The design and experience on Casoo are very unique and well thought.

  • Mobile Experience. —

    Casoo is a great pick if you like playing on your mobile.

Cons of Casoo

  • License. —

    Casoo is licensed in Curaçao, which isn’t the top licensing possible. You should learn more about the online casino’s reputation before playing.

  • Promotions. —

    Casoo has little more than a handful of promotions.

Casoo Background

Rating

4.12/5.0

Bonus

Up to 2000 EUR Welcome Package + 200 Free Spins

Year Founded

2019

Headquarters

Curaçao

Operated by

SG International

Minimum Age To Play

18

Languages

English, Polish, Norwegian, German

+ 2 more
Russian, Finnish
Play with

USD, EUR, CAD, ETH

+ 7 more
mBTC, LTC, AUD, NZD, NOK, RUB, PLN

Is Casoo Legit?

4.00 rating-iconrating-iconrating-iconrating-iconrating-icon Good
  • Some Complaints. —

    Although it took a little time, I could ultimately find some negative feedback about Casoo from players. A high proportion of the complaints relate to: deposit issues, ID verification, withdrawal delays, accounts closed, responsible gaming compliance, confiscated funds.

  • Most Complaints Resolved. —

    A high proportion of online complaints have been acknowledged and resolved by Casoo.

Casoo License(s)
What is a License?
A license is a prerequisite that online casinos must have to legally operate their businesses. It is authentic proof that a business is legitimate and that players will receive their winnings. Casinos must submit an application directly to the gambling authority to obtain permission. The UK Gambling Commission, the Malta Gaming Authority, and Alderney Gambling Commission are the most popular authorities that issue licenses to online casinos.

Curaçao

Curaçao

Grade C
C

Casoo Features

4.20 rating-iconrating-iconrating-iconrating-iconrating-icon Very Good

Casino products available

Scratchcards
Jackpot
Financial
Limbo
HiLo
Plinko
Mines
Crash
Dice
Poker
Slots
Craps
Lotteries
Roulette
Keno
Bingo
Baccarat
Blackjack
Live Dealer
Video Poker

Software Providers

SA Gaming
SA Gaming
Pragmatic Play
Pragmatic Play
Red Tiger Gaming
Red Tiger Gaming
Thunderkick
Thunderkick
Edict
Edict
Wazdan
Wazdan
Mascot Gaming
Mascot Gaming
MrSlotty
MrSlotty
PGsoft
PGsoft
Push Gaming
Push Gaming
Playson
Playson
Spinomenal
Spinomenal
Worldmatch
Worldmatch
Yggdrasil Gaming
Yggdrasil Gaming
BetGames
BetGames
Golden Race
Golden Race
Kiron
Kiron
Asia Live Tech
Asia Live Tech
1x2 Network
1x2 Network
Ezugi
Ezugi
Asia
Asia
Authentic
Authentic
Betsoft Gaming
Betsoft Gaming
Blueprint Gaming
Blueprint Gaming
Booming Games
Booming Games
EGT
EGT
ELK Studios
ELK Studios
Evolution
Evolution
Evoplay
Evoplay
Amatic
Amatic
Habanero
Habanero
iSoftBet
iSoftBet
LuckyStreak
LuckyStreak
Microgaming
Microgaming
NetEnt
NetEnt
Nolimit City
Nolimit City
PariPlay
PariPlay
Play'n GO
Play'n GO

Top Casino Games

Book of Dead
Book of Dead
Starburst
Starburst
Fire Hopper
Fire Hopper
Jammin' Jars
Jammin' Jars

Player Experience

4.00 rating-iconrating-iconrating-iconrating-iconrating-icon Good
  • Excellent Site Navigation. —

    Casoo has put a lot of effort into developing its interface. It means that players will rapidly find what they want.

  • Flawless Performance. —

    Players find that they can stay on this site for a long time without ever having a glitch.

  • Amazing Design. —

    The theme design of Casoo is unique and modern, and will significantly improve your experience.

  • Brilliant Mobile Experience. —

    Casoo has a fantastic mobile website that is so easy to use.

  • Security Features. —

    Casoo offers the following security features: SSL Encryption.

  • Standard Registration Process. —

    Players that register with Casoo will find that it takes a standard length of time.

Welcome Bonus

Casoo Welcome Package

Up to 2000 EUR Welcome Package + 200 Free Spins

Wagering requirements
25x
Minimum deposit
20 EUR
Maximum bonus
2000 EUR
Free Spin Conditions
200
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Casoo

Promotions

4.10 rating-iconrating-iconrating-iconrating-iconrating-icon Good
  • Transparent VIP Program. —

    Casoo makes it easy for players to understand most of the VIP program’s rewards.

  • Unique Promotions. —

    Casoo stands out from the crowd by offering its players exclusive promotions all the time.

  • Average Promotions. —

    Casoo is fine if you don’t care too much about promotions. What it offers won’t cause you much excitement.

  • Decent VIP Program. —

    Casoo makes an effort with its VIP program, but it has work to do to keep loyal players happy.

  • Few Promotions. —

    You will only benefit from promotions on Casoo every so often.

Payments

Deposits

e-Wallets
What are eWallets?
eWallets are payment methods that allow casino players to deposit and withdraw funds without using card or bank details. The only requirement is to log into your eWallet digital account and confirm the transfer. Some of the most popular eWallets are PayPal, Neteller, and Skrill.
Regular Payment Methods
  • +1
    EcoPayz
    EcoPayz
    Visa
    Visa
    MasterCard
    MasterCard
    Maestro
    Maestro
Other Payment Methods
  • +1
    Yandex Money
    QIWI
    PayKassa
    PayKassa
    MiFinity
Cryptocurrencies
What are Cryptocurrencies?
To get started with crypto gambling, you must sign up for a crypto wallet. This is a hub for purchasing and selling cryptocurrencies. After you open a wallet, just load it with money from your bank account/card. Find a casino to play with and you can make the first crypto deposit. Just select a preferred cryptocurrency, enter the desired deposit amount, and scan the QR code (or copy the wallet address to your crypto wallet).
  • +1
    Bitcoin
    Bitcoin
    Ethereum
    Ethereum
    Litecoin
    Litecoin
    Bitcoin Cash
    Bitcoin Cash

Withdrawals

e-Wallets
What are eWallets?
eWallets are payment methods that allow casino players to deposit and withdraw funds without using card or bank details. The only requirement is to log into your eWallet digital account and confirm the transfer. Some of the most popular eWallets are PayPal, Neteller, and Skrill.
Regular Payment Methods
  • +3
    Visa
    Visa
    MasterCard
    MasterCard
    Maestro
    Maestro
    EcoPayz
    EcoPayz
    Neosurf
    Neosurf
    Paysafe Card
    Paysafe Card
Other Payment Methods
  • +2
    Yandex Money
    QIWI
    WebMoney
    Jeton Wallet
    Mobile Commerce
Cryptocurrencies
What are Cryptocurrencies?
To get started with crypto gambling, you must sign up for a crypto wallet. This is a hub for purchasing and selling cryptocurrencies. After you open a wallet, just load it with money from your bank account/card. Find a casino to play with and you can make the first crypto deposit. Just select a preferred cryptocurrency, enter the desired deposit amount, and scan the QR code (or copy the wallet address to your crypto wallet).
  • +1
    Bitcoin
    Bitcoin
    Ethereum
    Ethereum
    Litecoin
    Litecoin
    Bitcoin Cash
    Bitcoin Cash

Maximum Withdrawals

The maximum payout limit on Casoo is 10000 EUR Per month.

Payout Speed

The payout speed on Casoo depends on the withdrawal method used. Check the payment page of Casoo for more information.

Customer Service

4.50 rating-iconrating-iconrating-iconrating-iconrating-icon Very Good
  • Easy To Contact Support. —

    You shouldn’t run into much trouble when looking for help from Casoo‘s support.

  • Helpful Assistance. —

    From my conversation with the support team, I can attest that the agents are more than qualified. Still, I encountered the following issues during my experience: slow communication from support.

  • Live chat. —

    Available 20 hours a day, 7 days a week.

Support information

Prohibited Countries

Before I move forward with my Casoo review, make sure you don’t play on this platform if you reside in one of the following countries:

Prohibited
  • SK Slovakia
  • ES Spain
  • FR France
  • LV Latvia
  • LT Lithuania
  • GB United Kingdom
  • US United States
  • DE Germany
  • CW Curaçao
  • NL Netherlands
  • PT Portugal
  • DK Denmark
  • AU Australia
  • AW Aruba
  • BQ Bonaire
  • SX Sint Maarten (Dutch Part)
  • BQ Sint Eustatius and Saba
4.12/ 5
Good
4.12 rating-iconrating-iconrating-iconrating-iconrating-icon Good
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