Casumo Review 2024

Casumo Background

Is Casumo Legit?

4.10 Good

• Some Complaints. —

  I located more than a handful of complaints from genuine users of Casumo, which indicates that the company has to get better in this area. The majority of the complaints talk about withdrawal delays, ID verification, accounts closed, deposit issues, responsible gaming compliance, confiscated funds.

• Most Complaints Resolved. —

  Casumo tries hard to deal with most customer issues.

Casumo License(s)

What is a License?

A license is a prerequisite that online casinos must have to legally operate their businesses. It is authentic proof that a business is legitimate and that players will receive their winnings. Casinos must submit an application directly to the gambling authority to obtain permission. The UK Gambling Commission, the Malta Gaming Authority, and Alderney Gambling Commission are the most popular authorities that issue licenses to online casinos.

Malta

Grade A

A

United Kingdom

Grade A

A

Sweden

Grade A

A

Danish Gambling Authority

Grade C

C

Gibraltar

Grade B

B

Casumo Features

4.10 Good

Casino products available

Software Providers

Yggdrasil Gaming

Merkur Gaming

Quickspin

Stakelogic

Novomatic

Oryx

Play'n GO

Pragmatic Play

Quickfire

Red Tiger Gaming

Nolimit City

STHLM Gaming

Thunderkick

Williams Interactive (WMS)

4ThePlayer

Push Gaming

Pocket Games Soft

Red7 Mobile

2By2 Gaming

Nextgen Gaming

NetEnt

Microgaming

Lightning Box

Leander

Inspired Gaming

IGT

Greentube

Gamomat

Fuga

Evolution

ELK Studios

Big Time Gaming

Barcrest

Bally

See All Software Providers (34)

Top Casino Games

Book of Dead

Starburst

Mega Moolah

Player Experience

4.30 Very Good

• Excellent Site Navigation. —

  Casumo has put a lot of effort into developing its interface. It means that players will rapidly find what they want.

• Flawless Performance. —

  This site is almost glitch-free with games operating smoothly.

• Cool Design. —

  The theme of Casumo is pleasant. It is somehow unique and different from the competition.

• Nice Mobile Experience. —

  If you want to enjoy playing casino games on your phone, Casumo‘s mobile website is a good option.

• Security Features. —

  Casumo offers the following security features: SSL Encryption.

• Lengthy Registration Process. —

  You might want to grab a cup of coffee because registration will take several minutes, before you can get started with gambling on Casumo.

Welcome Bonus

Casumo Welcome Package

Up to 25 GBP Welcome Package + 20 Free Spins

First Deposit Bonus

100% up to 25GBP First Deposit Bonus + 20 Free Spins

Minimum Deposit:

10 GBP

Maximum Bonus:

25 GBP

Percentage:

100%

Wagering Requirements:

30x

Free Spin

Free Spins:

20

Game/Product Restrictions:

No restrictions

SEE ALL T&Cs

Get Bonus

Promotions

3.90 Good

• Unique Promotions. —

  Almost all of the promotions on the platform are exclusive. It’s impressive to see how Casumo can develop so many brand new ideas for its players.

• Decent VIP Program. —

  The VIP program at Casumo is better than some of its competitors but well below the best online casinos’ standards..

• Few Promotions. —

  You will only benefit from promotions on Casumo every so often.

• Low-Quality Promotions. —

  Although respectable, the promotions at Casumo lack the fun that some of its competitors offer.

• No VIP Transparency. —

  I can’t find any information about Casumo‘s VIP program on its website.

Payments

Customer Service

4.00 Good

• Live chat. —

  Available 24 hours a day, 7 days a week.

• Good Enough Assistance. —

  I don’t recommend Casumo if you want exceptional support. It did just enough to help with my issue. However, here are some other problems I had: poor communication from support, bots before human, bot agents only.

Support information

Prohibited Countries

Before I move forward with my Casumo review, make sure you don’t play on this platform if you reside in one of the following countries: