In this 2024 PlayGrand review, I’m going to share with you what I’ve learned after hours of online research and playing on PlayGrand.

You will find all the features of the platform, pros and cons, and many more insights.

By the end of this PlayGrand review, you will be able to decide whether or not you want to trust PlayGrand with your money.

Let’s dive in!

Pros of PlayGrand

  • Reputation. —

    The relative lack of bad reviews from players suggests that PlayGrand has a good reputation. The negative reviews relate mainly to: withdrawal delays, bad player experience, confiscated funds, ID verification, unhelpful support, unresponsive support.

  • Licenses. —

    PlayGrand holds licenses in these countries: United Kingdom, Malta. These nations have among the strictest criteria for online gaming licenses.

  • Customer Support. —

    If you experience difficulty with PlayGrand, you should have an easy time chatting with support and having your issues resolved.

  • Theme & Design. —

    PlayGrand‘s design is fairly exclusive and should keep you entertained.

     

  • Mobile Experience. —

    PlayGrand tries hard with its mobile experience, and succeeds for the most part.

Cons of PlayGrand

  • Promotions. —

    PlayGrand doesn’t offer great promotions on a regular basis.

  • VIP Program. —

    If you are looking for a VIP program, you will be disappointed because PlayGrand doesn’t seem to have one.

PlayGrand Background

Rating

4.05/5.0

Bonus

Up to 1000 EUR Welcome Package + 100 Free Spins

Year Founded

2015

Headquarters

Malta

Operated by

White Hat Gaming

Minimum Age To Play

18

Languages

English, Finnish, Norwegian, Hindi

+ 2 more
Portuguese, Spanish
Play with

USD, EUR, GBP, CAD

+ 3 more
AUD, NOK, ZAR

Is PlayGrand Legit?

4.50 rating-iconrating-iconrating-iconrating-iconrating-icon Very Good
  • Few Complaints. —

    What was impressive about PlayGrand was the relatively low number of complaints. Most of these issues are related to: withdrawal delays, bad player experience, confiscated funds, ID verification, unhelpful support, unresponsive support.

  • Perfect Complaint Resolution. —

    PlayGrand does everything it can to help players with genuine concerns.

PlayGrand License(s)
What is a License?
A license is a prerequisite that online casinos must have to legally operate their businesses. It is authentic proof that a business is legitimate and that players will receive their winnings. Casinos must submit an application directly to the gambling authority to obtain permission. The UK Gambling Commission, the Malta Gaming Authority, and Alderney Gambling Commission are the most popular authorities that issue licenses to online casinos.

United Kingdom

United Kingdom

Grade A
A
Malta

Malta

Grade A
A

PlayGrand Features

4.00 rating-iconrating-iconrating-iconrating-iconrating-icon Good

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Limbo
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Roulette
Baccarat
Blackjack
Video Poker
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Slots
Casino War
Mines
Bingo
Lotteries
Poker
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Jackpot
Financial
Live Dealer
Plinko
Money Wheel
Slingo
Craps
Sic Bo
Dice
Keno

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Player Experience

4.00 rating-iconrating-iconrating-iconrating-iconrating-icon Good
  • Pleasant Performance. —

    The site rarely has slow periods, and experiencing a bug should be unlikely.

  • Cool Design. —

    PlayGrand has a nice, modern design that ensures players enjoy using it.

  • Nice Mobile Experience. —

    If you want to enjoy playing casino games on your phone, PlayGrand‘s mobile website is a good option.

  • Security Features. —

    PlayGrand offers the following security features: SSL Encryption.

  • Average Site Navigation. —

    The interface of PlayGrand is average, which means you may find it easy or difficult to use based on the games or information you are looking for.

  • Lengthy Registration Process. —

    Players will find that registering with PlayGrand takes a significant amount of time.

Welcome Bonus

PlayGrand

PlayGrand Welcome Offers

First Deposit Bonus

100% up to 300CAD First Deposit Bonus + 30 Free Spins

Minimum Deposit:
10 CAD
Maximum Bonus:
300 CAD
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
First Deposit Bonus

100% up to 3000BRL First Deposit Bonus + 30 Free Spins

Minimum Deposit:
30 BRL
Maximum Bonus:
3000 BRL
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
First Deposit Bonus

100% up to 30000INR First Deposit Bonus + 30 Free Spins

Minimum Deposit:
500 INR
Maximum Bonus:
30000 INR
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
First Deposit Bonus

100% up to 100GBP First Deposit Bonus + 30 Free Spins

Minimum Deposit:
10 GBP
Maximum Bonus:
100 GBP
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
First Deposit Bonus

100% up to 300EUR First Deposit Bonus + 30 Free Spins

Minimum Deposit:
10 EUR
Maximum Bonus:
300 EUR
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
Get Bonusarrow

PlayGrand Welcome Package

Up to 1000 EUR Welcome Package + 100 Free Spins

First Deposit Bonus

100% up to 1000EUR First Deposit Bonus + 100 Free Spins

Minimum Deposit:
10 EUR
Maximum Bonus:
1000 EUR
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
100
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
Get Bonusarrow

Promotions

3.00 rating-iconrating-iconrating-iconrating-iconrating-icon Average
  • Average Promotions. —

    Promotions are only respectable at PlayGrand. You won’t have so much fun with them. They could do better.

  • Hardly Any Promotions. —

    You’ll struggle to find any promotions at PlayGrand.

  • No VIP Program. —

    If being treated as an important player is essential to you, look elsewhere, as PlayGrand doesn’t provide a VIP program.

  • No Exclusive Promotions. —

    Looking for unique promotions? Then stay away from PlayGrand. Every promotion I’ve seen here, I’ve seen somewhere else.

Payments

Deposits

e-Wallets
What are eWallets?
eWallets are payment methods that allow casino players to deposit and withdraw funds without using card or bank details. The only requirement is to log into your eWallet digital account and confirm the transfer. Some of the most popular eWallets are PayPal, Neteller, and Skrill.
  • +1
    Trustly
    Trustly
    Skrill
    Skrill
    Neteller
    Neteller
    PayPal
    PayPal
Regular Payment Methods
  • +2
    Visa
    Visa
    MasterCard
    MasterCard
    Maestro
    Maestro
    Paysafe Card
    Paysafe Card
    Bank transfer
    Bank transfer

Withdrawals

e-Wallets
What are eWallets?
eWallets are payment methods that allow casino players to deposit and withdraw funds without using card or bank details. The only requirement is to log into your eWallet digital account and confirm the transfer. Some of the most popular eWallets are PayPal, Neteller, and Skrill.
  • +1
    Trustly
    Trustly
    Skrill
    Skrill
    Neteller
    Neteller
    PayPal
    PayPal
Regular Payment Methods
  • +1
    Visa
    Visa
    MasterCard
    MasterCard
    Maestro
    Maestro
    Bank transfer
    Bank transfer

Maximum Withdrawals

The maximum payout limit on PlayGrand is 10000 EUR Per week.

Payout Speed

The payout speed on PlayGrand depends on the withdrawal method used. Check the payment page of PlayGrand for more information.

Customer Service

4.00 rating-iconrating-iconrating-iconrating-iconrating-icon Good
  • Easy To Contact Support. —

    The process to reach out to support is quite straightforward and smooth. You should not encounter issues getting help from them.

  • Helpful Assistance. —

    I spoke to agents who did their best to deal with my problem, and they seemed to actually care. Even so, the following issues cropped up during my experience: support can't answers all my questions, poor communication from support, slow communication from support.

  • Live chat. —

    Available 24 hours a day, 7 days a week.

Support information

Phone Number
Not Provided

Prohibited Countries

Before I move forward with my PlayGrand review, make sure you don’t play on this platform if you reside in one of the following countries:

Prohibited
  • AF Afghanistan
  • AL Albania
  • DZ Algeria
  • AS American Samoa
  • AO Angola
  • AU Australia
  • BS Bahamas
  • BE Belgium
  • BO Bolivia
  • BW Botswana
  • BG Bulgaria
  • KH Cambodia
  • CU Cuba
  • DK Denmark
  • EC Ecuador
  • EE Estonia
  • ET Ethiopia
  • FR France
  • GH Ghana
  • GU Guam
  • GY Guyana
  • HU Hungary
  • ID Indonesia
  • IR Iran
  • IQ Iraq
  • IL Israel
  • IT Italy
  • CI Cote d'Ivoire
  • KE Kenya
  • LA Laos
  • LV Latvia
  • LT Lithuania
  • MQ Martinique
  • MM Myanmar
  • NG Nigeria
  • KP North Korea
  • MP Northern Mariana Islands
  • PK Pakistan
  • PS State of Palestine
  • PH Philippines
  • PA Panama
  • PG Papua New Guinea
  • PL Poland
  • PT Portugal
  • RE Reunion
  • RO Romania
  • RU Russia
  • WS Samoa
  • ST Sao Tome and Principe
  • SA Saudi Arabia
  • RS Serbia
  • SG Singapore
  • SK Slovakia
  • SI Slovenia
  • ZA South Africa
  • ES Spain
  • LK Sri Lanka
  • SD Sudan
  • CH Switzerland
  • SY Syria
  • TZ Tanzania
  • TH Thailand
  • TT Trinidad and Tobago
  • TN Tunisia
  • TR Turkey
  • UG Uganda
  • US United States
  • UM United States Minor Outlying Islands
  • VU Vanuatu
  • VN Vietnam
  • VI Virgin Islands (U.S.)
  • YE Yemen
  • ZW Zimbabwe