In this 2024 PlayGrand review, I’m going to share with you what I’ve learned after hours of online research and playing on PlayGrand.

You will find all the features of the platform, pros and cons, and many more insights.

By the end of this PlayGrand review, you will be able to decide whether or not you want to trust PlayGrand with your money.

Let’s dive in!

Pros of PlayGrand

  • Reputation. —

    The relative lack of bad reviews from players suggests that PlayGrand has a good reputation. The negative reviews relate mainly to: withdrawal delays, bad player experience, confiscated funds, ID verification, unhelpful support, unresponsive support.

  • Licenses. —

    PlayGrand holds licenses in these countries: United Kingdom, Malta. These nations have among the strictest criteria for online gaming licenses.

  • Customer Support. —

    If you experience difficulty with PlayGrand, you should have an easy time chatting with support and having your issues resolved.

  • Theme & Design. —

    PlayGrand‘s design is fairly exclusive and should keep you entertained.

     

  • Mobile Experience. —

    PlayGrand tries hard with its mobile experience, and succeeds for the most part.

Cons of PlayGrand

  • Promotions. —

    PlayGrand doesn’t offer great promotions on a regular basis.

  • VIP Program. —

    If you are looking for a VIP program, you will be disappointed because PlayGrand doesn’t seem to have one.

PlayGrand Background

Rating

4.05/5.0

Bonus

Up to 1000 EUR Welcome Package + 100 Free Spins

Year Founded

2015

Headquarters

Malta

Operated by

White Hat Gaming

Minimum Age To Play

18

Languages

English, Finnish, Norwegian, Hindi

+ 2 more
Portuguese, Spanish
Play with

USD, EUR, GBP, CAD

+ 3 more
AUD, NOK, ZAR

Is PlayGrand Legit?

4.50 rating-iconrating-iconrating-iconrating-iconrating-icon Very Good
  • Few Complaints. —

    What was impressive about PlayGrand was the relatively low number of complaints. Most of these issues are related to: withdrawal delays, bad player experience, confiscated funds, ID verification, unhelpful support, unresponsive support.

  • Perfect Complaint Resolution. —

    PlayGrand does everything it can to help players with genuine concerns.

PlayGrand License(s)
What is a License?
A license is a prerequisite that online casinos must have to legally operate their businesses. It is authentic proof that a business is legitimate and that players will receive their winnings. Casinos must submit an application directly to the gambling authority to obtain permission. The UK Gambling Commission, the Malta Gaming Authority, and Alderney Gambling Commission are the most popular authorities that issue licenses to online casinos.

United Kingdom

United Kingdom

Grade A
A
Malta

Malta

Grade A
A

PlayGrand Features

4.00 rating-iconrating-iconrating-iconrating-iconrating-icon Good

Casino products available

Poker
Blackjack
Money Wheel
Plinko
Slingo
Jackpot
Crash
Slots
Scratchcards
Financial
Sic Bo
Keno
Bingo
Live Dealer
Lotteries
Mines
Craps
Limbo
Baccarat
Casino War
Video Poker
HiLo
Roulette
Dice

Software Providers

Tom Horn
Tom Horn
1X2 Gaming
1X2 Gaming
2By2 Gaming
2By2 Gaming
Ainsworth
Ainsworth
BGaming
BGaming
Big Time Gaming
Big Time Gaming
BlaBlaBla
BlaBlaBla
Blueprint Gaming
Blueprint Gaming
Booming Games
Booming Games
Chance
Chance
ELK Studios
ELK Studios
Evolution
Evolution
Eyecon
Eyecon
Ezugi
Ezugi
Fantasma
Fantasma
Foxium
Foxium
Fuga
Fuga
Gameswarehouse
Gameswarehouse
Gamevy
Gamevy
Greentube
Greentube
High 5 Games
High 5 Games
IGT
IGT
Inspired Gaming
Inspired Gaming
Iron Dog Studio
Iron Dog Studio
Just For The Win -JFTW
Just For The Win -JFTW
Kalamba Games
Kalamba Games
Leander
Leander
Leap
Leap
Lightning Box
Lightning Box
Merkur Slots
Merkur Slots
Microgaming
Microgaming
NetEnt
NetEnt
Nolimit City
Nolimit City
Old Skool Studios
Old Skool Studios
OneTouch
OneTouch
Oryx
Oryx
Play'n GO
Play'n GO
Playson
Playson
Pragmatic Play
Pragmatic Play
Rabcat
Rabcat
Red Tiger Gaming
Red Tiger Gaming
Reel Time Gaming
Reel Time Gaming
Relax
Relax
SG Gaming
SG Gaming
Sigma
Sigma
Skillzzgaming
Skillzzgaming
Slingo
Slingo
Stakelogic
Stakelogic
STHLM Gaming
STHLM Gaming
Thunderkick
Thunderkick
Hacksaw Gaming
Hacksaw Gaming
4ThePlayer
4ThePlayer
AdoptIt
AdoptIt
Alchemy Gaming
Alchemy Gaming
All41 Studios
All41 Studios
Apollo Games
Apollo Games
Northern Lights Gaming Ltd
Northern Lights Gaming Ltd
Wazdan
Wazdan
Green Jade Games
Green Jade Games
PGsoft
PGsoft
Push Gaming
Push Gaming
Skywind Group
Skywind Group
Swintt
Swintt
The Games Company
The Games Company
Electric Elephant
Electric Elephant
Storm Gaming
Storm Gaming
Crazy Tooth Studio
Crazy Tooth Studio
Snowborn Games
Snowborn Games
NetGaming
NetGaming
Reel Play
Reel Play
BB Games
BB Games
Revolver Gaming
Revolver Gaming
Concept Gaming
Concept Gaming
Jade Rabbit Studio
Jade Rabbit Studio
Max Win Gaming
Max Win Gaming
Dtech
Dtech
Fortune Factory
Fortune Factory
GameBurger Studios
GameBurger Studios
Games Inc
Games Inc
Golden Rock
Golden Rock
Neon Valley Studios
Neon Valley Studios
Probability Jones
Probability Jones
Pulse 8 Studios
Pulse 8 Studios
Reflex Gaming
Reflex Gaming
Slingshot Studios
Slingshot Studios
Stormcraft Studios
Stormcraft Studios
Switch Studios
Switch Studios
Triple Edge Studios
Triple Edge Studios
Sunfox Games
Sunfox Games
Felt Gaming
Felt Gaming
Endemol Games
Endemol Games
Red7 Mobile
Red7 Mobile
SpinPlay Games
SpinPlay Games
PearFiction Studios
PearFiction Studios
Gold Coin Studios
Gold Coin Studios
Half Pixel Studios
Half Pixel Studios
Aurum Signature Studios
Aurum Signature Studios
Buck Stakes Entertainment
Buck Stakes Entertainment
Spearhead Studios
Spearhead Studios
Sapphire Gaming
Sapphire Gaming
Silverback Gaming
Silverback Gaming
Gacha Studios
Gacha Studios
Wild Streak
Wild Streak
Gong Studio
Gong Studio
Print Studios
Print Studios
Bulletproof Multymax
Bulletproof Multymax
Live 5
Live 5
Asylum Labs
Asylum Labs
Touchstone
Touchstone
Meta GU
Meta GU
Yoloplay
Yoloplay
Spieldev
Spieldev
Imagina Gaming
Imagina Gaming
Neko Games
Neko Games
Colossus Bets
Colossus Bets
Dice Lab
Dice Lab
Magic Dreams
Magic Dreams
Seven Deuce Gaming
Seven Deuce Gaming
Design Works Gaming (DWG)
Design Works Gaming (DWG)
Mutuel Play
Mutuel Play
Hurricane Games
Hurricane Games
Playko
Playko
Four Leaf Gaming
Four Leaf Gaming
Black Pudding Games
Black Pudding Games
Pirates Gold Studios
Pirates Gold Studios

Top Casino Games

Live Roulette
Live Roulette
Hot to Burn
Hot to Burn
Blackjack Live
Blackjack Live
Crazy Time
Crazy Time
Big Bass Bonanza
Big Bass Bonanza
Razor Shark
Razor Shark

Player Experience

4.00 rating-iconrating-iconrating-iconrating-iconrating-icon Good
  • Pleasant Performance. —

    The site rarely has slow periods, and experiencing a bug should be unlikely.

  • Cool Design. —

    PlayGrand has a nice, modern design that ensures players enjoy using it.

  • Nice Mobile Experience. —

    If you want to enjoy playing casino games on your phone, PlayGrand‘s mobile website is a good option.

  • Security Features. —

    PlayGrand offers the following security features: SSL Encryption.

  • Average Site Navigation. —

    The interface of PlayGrand is average, which means you may find it easy or difficult to use based on the games or information you are looking for.

  • Lengthy Registration Process. —

    Players will find that registering with PlayGrand takes a significant amount of time.

Welcome Bonus

PlayGrand

PlayGrand Welcome Offers

First Deposit Bonus

100% up to 300CAD First Deposit Bonus + 30 Free Spins

Minimum Deposit:
10 CAD
Maximum Bonus:
300 CAD
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
First Deposit Bonus

100% up to 3000BRL First Deposit Bonus + 30 Free Spins

Minimum Deposit:
30 BRL
Maximum Bonus:
3000 BRL
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
First Deposit Bonus

100% up to 30000INR First Deposit Bonus + 30 Free Spins

Minimum Deposit:
500 INR
Maximum Bonus:
30000 INR
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
First Deposit Bonus

100% up to 100GBP First Deposit Bonus + 30 Free Spins

Minimum Deposit:
10 GBP
Maximum Bonus:
100 GBP
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
First Deposit Bonus

100% up to 300EUR First Deposit Bonus + 30 Free Spins

Minimum Deposit:
10 EUR
Maximum Bonus:
300 EUR
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
30
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
Get Bonusarrow

PlayGrand Welcome Package

Up to 1000 EUR Welcome Package + 100 Free Spins

First Deposit Bonus

100% up to 1000EUR First Deposit Bonus + 100 Free Spins

Minimum Deposit:
10 EUR
Maximum Bonus:
1000 EUR
Percentage:
100%
Apply to Product:
Casino Games
Wagering Requirements:
35x
Free Spin
Free Spins:
100
Wagering Requirements:
35x
Game/Product Restrictions:
No restrictions
SEE ALL T&Cs
Get Bonusarrow

Promotions

3.00 rating-iconrating-iconrating-iconrating-iconrating-icon Average
  • Average Promotions. —

    Promotions are only respectable at PlayGrand. You won’t have so much fun with them. They could do better.

  • Hardly Any Promotions. —

    You’ll struggle to find any promotions at PlayGrand.

  • No VIP Program. —

    If being treated as an important player is essential to you, look elsewhere, as PlayGrand doesn’t provide a VIP program.

  • No Exclusive Promotions. —

    Looking for unique promotions? Then stay away from PlayGrand. Every promotion I’ve seen here, I’ve seen somewhere else.

Payments

Deposits

e-Wallets
What are eWallets?
eWallets are payment methods that allow casino players to deposit and withdraw funds without using card or bank details. The only requirement is to log into your eWallet digital account and confirm the transfer. Some of the most popular eWallets are PayPal, Neteller, and Skrill.
  • +1
    Trustly
    Trustly
    Skrill
    Skrill
    Neteller
    Neteller
    PayPal
    PayPal
Regular Payment Methods
  • +2
    Visa
    Visa
    MasterCard
    MasterCard
    Maestro
    Maestro
    Paysafe Card
    Paysafe Card
    Bank transfer
    Bank transfer

Withdrawals

e-Wallets
What are eWallets?
eWallets are payment methods that allow casino players to deposit and withdraw funds without using card or bank details. The only requirement is to log into your eWallet digital account and confirm the transfer. Some of the most popular eWallets are PayPal, Neteller, and Skrill.
  • +1
    Trustly
    Trustly
    Skrill
    Skrill
    Neteller
    Neteller
    PayPal
    PayPal
Regular Payment Methods
  • +1
    Visa
    Visa
    MasterCard
    MasterCard
    Maestro
    Maestro
    Bank transfer
    Bank transfer

Maximum Withdrawals

The maximum payout limit on PlayGrand is 10000 EUR Per week.

Payout Speed

The payout speed on PlayGrand depends on the withdrawal method used. Check the payment page of PlayGrand for more information.

Customer Service

4.00 rating-iconrating-iconrating-iconrating-iconrating-icon Good
  • Easy To Contact Support. —

    The process to reach out to support is quite straightforward and smooth. You should not encounter issues getting help from them.

  • Helpful Assistance. —

    I spoke to agents who did their best to deal with my problem, and they seemed to actually care. Even so, the following issues cropped up during my experience: support can't answers all my questions, poor communication from support, slow communication from support.

  • Live chat. —

    Available 24 hours a day, 7 days a week.

Support information

Phone Number
Not Provided

Prohibited Countries

Before I move forward with my PlayGrand review, make sure you don’t play on this platform if you reside in one of the following countries:

Prohibited
  • AF Afghanistan
  • AL Albania
  • DZ Algeria
  • AS American Samoa
  • AO Angola
  • AU Australia
  • BS Bahamas
  • BE Belgium
  • BO Bolivia
  • BW Botswana
  • BG Bulgaria
  • KH Cambodia
  • CU Cuba
  • DK Denmark
  • EC Ecuador
  • EE Estonia
  • ET Ethiopia
  • FR France
  • GH Ghana
  • GU Guam
  • GY Guyana
  • HU Hungary
  • ID Indonesia
  • IR Iran
  • IQ Iraq
  • IL Israel
  • IT Italy
  • CI Cote d'Ivoire
  • KE Kenya
  • LA Laos
  • LV Latvia
  • LT Lithuania
  • MQ Martinique
  • MM Myanmar
  • NG Nigeria
  • KP North Korea
  • MP Northern Mariana Islands
  • PK Pakistan
  • PS State of Palestine
  • PH Philippines
  • PA Panama
  • PG Papua New Guinea
  • PL Poland
  • PT Portugal
  • RE Reunion
  • RO Romania
  • RU Russia
  • WS Samoa
  • ST Sao Tome and Principe
  • SA Saudi Arabia
  • RS Serbia
  • SG Singapore
  • SK Slovakia
  • SI Slovenia
  • ZA South Africa
  • ES Spain
  • LK Sri Lanka
  • SD Sudan
  • CH Switzerland
  • SY Syria
  • TZ Tanzania
  • TH Thailand
  • TT Trinidad and Tobago
  • TN Tunisia
  • TR Turkey
  • UG Uganda
  • US United States
  • UM United States Minor Outlying Islands
  • VU Vanuatu
  • VN Vietnam
  • VI Virgin Islands (U.S.)
  • YE Yemen
  • ZW Zimbabwe